Privacy Policy

Who we are

This Privacy Policy explains how MIYACA RUSTIC HORIZONS LLC ("Rustic", "we" or "us"), 1590 Campana Court, Colton, CA 92324, United States, collects, uses and shares personal information when you visit this website or buy from us. We do not sell your personal information.

Information we collect

Information you give us

• Order details: your name, email, phone number (optional), shipping and billing address, the items you buy and any gift note.
• Payment details: card information is entered at checkout and processed by our payment processor. We do not store full card numbers; we may keep the card type and last four digits for reference.
• Messages: what you send us through the contact form or by email, including your name, email and order number.
• Newsletter: your email address if you sign up.

Information collected automatically

• Device and usage data: such as browser type, pages viewed and referring site, collected by our hosting provider in server logs.
• Browser storage: we save the contents of your bag, your gift note and recent order references in your browser's local storage so they are there when you return. This data stays on your device and is not sent to us until you check out.

We do not currently use advertising cookies or third-party tracking pixels. If that changes, we will update this policy and offer any required choices.

How we use your information

• To process, ship and support your orders, including returns and exchanges
• To answer your questions and send service messages, such as order and shipping confirmations
• To send our newsletter, if you asked for it (you can unsubscribe at any time)
• To prevent fraud and keep the site secure
• To comply with legal, tax and accounting obligations

How we share information

We share personal information only with service providers who help us run the store, and only as needed for them to do so:

• Payment processors, to take payment securely
• Fulfillment partners and shipping carriers, to pack and deliver your order
• Email and hosting providers, to run the website and send messages

We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a business transfer such as a merger or sale. We do not sell personal information or share it for cross-context behavioral advertising.

How long we keep it

We keep order records for as long as needed to provide our services and meet legal, tax and accounting requirements, typically up to seven years. Newsletter addresses are kept until you unsubscribe. Messages are kept for as long as needed to resolve your request.

Your California privacy rights

If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to:

• Know what personal information we collect, use and disclose
• Access and receive a copy of your personal information
• Correct inaccurate personal information
• Delete personal information we hold about you, subject to legal exceptions
• Opt out of the sale or sharing of personal information (we do not sell or share it)
• Not be discriminated against for exercising these rights

To make a request, email info@tryfittrim.com or call +1 (840) 257-8248. We will verify your identity by matching the information you give us with our records, and respond within 45 days. You may use an authorized agent to make a request on your behalf. We honor Global Privacy Control signals as an opt-out of sale or sharing.

Residents of other states may have similar rights under their own laws. Contact us and we will help.

Security

We use reasonable technical and organizational safeguards to protect your information, and the site is served over an encrypted connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's privacy

This site is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.

Your choices

• Unsubscribe from our newsletter using the link in any email, or by contacting us.
• Clear your bag and saved data at any time by clearing your browser's site data.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it last changed, and significant changes will be highlighted on this page.

Contact us

Questions or requests about your privacy? Email info@tryfittrim.com or call +1 (840) 257-8248.